Product Update for Customers Re: Alterra Espresso
Unfortunately, the manufacturer has confirmed that “Alterra Espresso” Red top sachets for use in Flavia Barista machines only, is being discontinued due to supply issues and lack of demand. As it currently stands, the manufacturer has indicated that they will not be able to accept new trade orders for this product after the 12th of May 2023.
We generally hold high levels of stock and based upon our normal demand; we should be in a position to fulfil all reasonable quantity orders over the next few months. However, as supplies cannot be guaranteed after the 12th of May 2023. We highly recommend that our customers stock-up on this product before it is no longer available.
Please accept our apologies for any inconvenience this may cause. And we hope you will understand that this product deletion is out of our control. We will also aim to contact the small number of customers who are still using this coffee in their ageing Flavia Barista machines, to explain their options in more detail.
This could be an ideal time to consider upgrading your old Barista machine, to the latest Flavia Creation 600 model, which has many advanced features including the option of using fresh milk for cappuccinos and lattes.
Please get in-touch with your normal KSV contact, if you require any further information or guidance on this matter.
Written by: Colin from KSV